AIDIA Assistant (“we”, “our”, or “us”) operates the website https://aidiaassistant.com.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services.

By accessing or using AIDIA Assistant, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

• Name and surname

• Email address

• Mobile number

• Account-related information

• Messages sent through forms, chat systems, or bots

• Uploaded files and content

1.2 Payment Information

• We do not store or process card or wallet details on our servers.

• Payments are handled by third-party payment providers.

• We may only receive non-sensitive metadata, such as payment status or payment type (e.g. crypto, gateway).

1.3 Technical Information

• IP addresses and detailed device or browser fingerprints are not intentionally stored by AIDIA Assistant.

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2. Uploaded Files Retention Policy

• Uploaded files are stored temporarily on AIDIA Assistant servers.

• Files are automatically deleted within a maximum of 30 minutes.

• This temporary storage exists only to ensure successful delivery to our internal or third-party APIs.

• No uploaded files are archived or reused after processing.

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3. How We Use Your Data

We use collected data solely to:

• Provide and operate AIDIA Assistant services

• Process user requests and automation workflows

• Communicate with users for support or service updates

• Ensure system security and performance

We do not:

• Sell user data

• Rent or trade personal information

• Use user data to train AI models

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4. AI & Automation Processing

• User data may be transmitted to AI services (such as OpenAI) only to generate responses or perform requested tasks.

• Data is processed in real time and not used for AI training by AIDIA Assistant.

• Automation workflows may be executed via tools such as n8n to fulfill user requests.

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5. Third-Party Services

We may share limited data with trusted third-party services strictly for functionality:

• AI providers (e.g. OpenAI)

• Telegram Bot platform

• Email service providers

• Automation tools (e.g. n8n)

• Google Search Console

These services process data according to their own privacy policies and security standards.

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6. Cookies

AIDIA Assistant does not use cookies for tracking, advertising, or analytics purposes.

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7. International Users & GDPR

AIDIA Assistant serves users worldwide.
If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal data

• Request correction or deletion of your data

• Restrict or object to data processing

• Request data portability

To exercise these rights, please contact us using the information below.

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8. Data Security

We implement appropriate technical and organizational measures to protect user data, including:

• Limited data retention

• Secure API communication

• Controlled access to systems

However, no online system can be 100% secure, and users acknowledge this risk.

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9. User Rights & Account Deletion

Users may:

• Request access to their stored data

• Request account deletion

• Request removal of personal information

Requests can be submitted via our support channels.

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10. Communication & Support

Users can contact AIDIA Assistant through:

• Contact forms on the website

• Email communication

• Official social media channels

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.

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12. Contact Information

For any questions regarding this Privacy Policy or your data:

📧 Email: support@aidiaassistant.com
🌐 Website: https://aidiaassistant.com